Due to its huge user base, Facebook provides many insights on how consumers interact with a company’s brand. You can track how many people are liking a company’s page over time. Here’s an example of Walmart:
You can also track the number of people talking about a company’s page on a daily basis: (Tesla)
This is useful for tracking news, such as scandals, as Facebook users may know about an event before the media and subsequently the general public, especially for smaller companies. The actions that are counted towards ‘People Talking About’ are the following:
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